An agent starts with a good question.

What do you need to achieve? That answer guides our work. Technology, channels and integrations come after understanding your operation.

With you, from your goal to your daily operation.

First we define your goal; then we build, test and validate the agent with you.

  1. Understand

    Together, we define what you want to improve and how to check that the agent does its job.

  2. Build and test

    We agree the scope and develop your agent, testing situations that matter to your business.

  3. Approve and support

    You approve the finished agent. Agreed billing begins, and we keep working with you to review the goal.

Your goal comes first. Then the agent. — Pilo

A scope we can actually test.

We review tasks, information sources, constraints and situations that need a person. We agree acceptance tests before building.

The proposal defines channels, integrations to validate, responsibilities and terms. Connecting to a system in your company requires assessment; it is never assumed.

Zero implementation cost.

Simple bot: €5/month, up to 10,000 interactions. 15-day free trial; billing after approval. Explore prices and terms here.

We charge when your agent is ready and approved by you. You pay nothing upfront. Before building, we agree the scope, acceptance tests and service terms.

15-day free trial. If you do not approve the agent, we cancel the service at no cost.

We do not guarantee financial results or savings. We agree the goal and how to review the agent’s operation with you.

Pricing

Simple bot

5 € per month

Up to 10,000 interactions per month.

Approx. COP 18,000 per month.

Tailored projects

Projects involving telephony, messaging, APIs or other third-party usage costs are quoted by our sales team.

Indicative conversion dated 16 October 2026, rounded to the nearest thousand COP, calculated from official EUR/USD and USD/COP references. The applicable amount and terms are set out in the proposal. ECB · EUR/USD · Financial Superintendence · USD/COP.

Let’s clarify a few things first.

When does billing begin?

When the agent is ready and approved by you. You pay nothing upfront. You have a 15-day free trial; if you do not approve it, we cancel the service at no cost.

What do we pay for afterwards?

Simple bot: up to 10,000 interactions per month for €5 per month. Projects involving telephony, messaging, APIs or other third-party usage costs are quoted by our sales team.

Does it replace my team?

We define what the agent can handle and what requires human judgement. Exceptions and sensitive decisions need an accountable person.

What does ongoing support include?

Email, phone and WhatsApp support during business hours in Colombia and Spain, coordinated under the proposal. We agree periodic goal reviews, duration and included adjustments; unlimited support and guaranteed availability are not offered.

Support with an agreed scope.

Contact us by email, phone or WhatsApp. We coordinate support during business hours in Colombia (Bogotá) and mainland Spain (Madrid), Monday to Friday, excluding public holidays. The proposal sets the support hours and appointments for your project.

The commercial proposal agrees periodic goal reviews, included adjustments, responsibilities and the duration of support. Unlimited support, continuous availability and guaranteed response times are not offered.

Let’s start with your goal.

Send your enquiry with the form, email the team or call the Colombia and Spain phone numbers.

Email or call the team. Tell us what you want to improve and your preferred language.

[email protected]Email the team

Contact details are not sent to Pilo. Do not include sensitive data in your email. How we handle your data.

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Send an enquiry